“Replying to customer messages eats the whole day.”

Turns a transcript, a recording or rough notes into a list of decisions, actions with an owner and a date, open questions and a short follow-up message that a person edits and sends.

You learn

• Write a job in one sentence an agent cannot misread
• Set rules it must not break, like never inventing an owner or a date
• Run a check that proves it refuses to guess

Builds a first-draft quote or proposal from a short brief, the current price list and three to five past winning proposals, with a placeholder for every unknown and every assumption listed at the top for a person to check.

You learn

• Turn a price list and past proposals into material an agent can use
• Make every unknown a visible placeholder, never a guess
• List the assumptions at the top so a person checks them first

Answers product questions on WhatsApp from a product sheet and the store's written policies, in Hindi or English, in short polite messages, and hands off to a person for anything it is not sure about, any complaint and any payment question. Every conversation is tagged.

You learn

• Put your products and policies in a sheet an agent can read
• Answer in Hindi or English, short and polite, from that sheet only
• Hand complaints and payment questions to a person, every time

Matches incoming UPI and bank credits to open invoices, marks them paid, and sends polite, escalating reminders for the rest on a fixed schedule in the customer's language. Disputes and promises to pay are routed to a person. The final notice always needs a person.

You learn

• Match payments to invoices before any reminder is sent
• Write reminders that escalate politely, in the customer's language
• Keep the final notice and every dispute with a person